CONSTRAINTS TO ADOPTION OF ICT BY HUMAN RESOURCE STAFF OF GHANA COMMERCIAL BANK A CASE OF TAMALE-MAIN, ABOABO AND HOSPITAL ROAD BRANCHES

Abstract

Adoption of ICT in organizational management in general and Human Resource Management (HRM) in Ghanaian banks in particular has so far made a very significant impact among HR functions. A sample seventy (70) respondents were selected from the targeted population using a simple random sampling strategy in order to meets the study's goal. Self-administered closed-ended questionnaire was used to collect primary data from the respondents. The collected data was analyze using the SPSS software program and the results presented in tables. The study concluded that a higher proportion of junior staff members agreed with the statements regarding the lack of time and internal resources for implementing ICT projects, high financial expense, knowledge scarcity, and lack of support from upper management. The study recommends organization consider improving the information and training provided to staff members on ICT projects, as a lack of information and understanding may be contributing to the high monetary cost and lack of time to implement ICT projects